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#27522: "After I accepted to start the game, the web browser was redirected to a page that did not exist"
fixed: Der Fehler wurde behoben
1
Worum geht es bei dieser Meldung?
Was ist passiert? Bitte wähle unten aus
An einer Stelle konnte ich die Spieloberfläche nicht erreichen
Detaillierte Beschreibung
• Was wurde auf dem Bildschirm angezeigt, als du blockiert wurdest (weißer Bildschirm? Teil der Spieloberfläche? Fehlermeldung?)
After I accepted to play at table 121559537, the web browser was redirected to en.8.boardgamearena.com/8/hex?table=121559537 (see screen shot). However, that URL did not seem to exist, or the webserver at en.8.boardgamearena.com was not accepting connections. If I removed the ".8" from the domain name, I could see the game, but I was a spectator in the game and could not play (first I was Visitor-318423753 and later I was Visitor-718569489, see second screen shot). Meanwhile I also kept getting red messages saying something like "unable to connect to the server; are you sure you are connected to the internet?". Naturally, I was connected to the internet.
Fortunately my opponent was gracious enough to agree to abandon the game.
I play on BGA quite often and this particular error has not happened to me before.• Welchen Browser benutzt du?
Mozilla v5 - Firefox 79.0 for Ubuntu
Meldungshistorie
4. Nov 2020 16:19 • User Already Exists • Der Fehler wurde von den Entwicklern noch nicht nachvollzogen:
I was hoping to add screen shots, but I don't see any option to attach anything.
8. Nov 2020 8:00 • Een • Der Fehler wurde behoben:
Thanks for your report.
We have adjusted a configuration, hopefully this is fixed. Please let us know if it happens again.
We have adjusted a configuration, hopefully this is fixed. Please let us know if it happens again.
8. Nov 2020 15:03 • User Already Exists • Der Fehler wurde behoben:
Great, thanks. This happened to me again yesterday (not in a game I was playing, but in a game I was a spectator in). Again I was directed to a URL of the form en.8.boardgamearena.com/8/hex?table=XXX that did not exist. But presumably this happened before you adjusted your configuration, so hopefully that took care of it. I'll let you know if it happens again.
13. Nov 2020 19:09 • Een • Der Fehler wurde behoben:
Investigation with a user encountering this issue revealed that it was linked to obsolete session cookies on the client (browser) side.
In case you run into this issue again, or if you get in a game as a spectator while you are one of the players, it means that something is wrong with your user session.
The solution is: use the back button to get back to the mainsite; log out; log in; then browse back to your game.
In case you run into this issue again, or if you get in a game as a spectator while you are one of the players, it means that something is wrong with your user session.
The solution is: use the back button to get back to the mainsite; log out; log in; then browse back to your game.
Ergänze diese Meldung
Bitte erwähne hier alles, was bedeutsam sein könnte, um diesen Fehler nachzuvollziehen oder deinen Vorschlag zu verstehen:
- Eine weitere Tisch-ID/Zug-ID
- Konnte F5 das Problem lösen?
- Trat das Problem öfter auf? Jedes Mal? Zufällig?
- Falls du einen Screenshot dieses Fehlers hast (optimale Vorgehensweise), kannst du ihn bei Imgur.com hochladen, den Link kopieren und hier einfügen.
